1. How long do i need to wait to receive my order?

For UAE orders placed before 16.00 we dispatch same Day and you should receive it Within 48hs (except Fridays). Same Day VIP service is available for All Dubai & Sharjah Orders. To get more info please visit our Shipping Section

  1. How is the delivery process?
  • rozzita.com will process and ship your order within 24hs of receiving it.
  • Once the order has been dispatched, a tracking code will be sent to your registered email address.
  • Courier will contact you to your telephone number to confirm delivery time.
  • Package will be delivered at the arranged time and a signature will be required upon receipt of goods
  • If the delivery is not possible (customer don't answer phone, not available, ecc), then the courier will attempt twice again in the following days before returning the goods to our team.
  • In this case of failed delivery, our team will contact you and offer you pick up or schedule a new delivery.
  1. Are your product Quality & Materials Certified?

All Our Products pass rigorous controls to ensure that Quality is the best and materials are as advertised. We only used 925 Mexican & Peruvian Silver, Conflict Free Gold, Authentic Gems, Pearls, Stones & Crystals 
If you are not satisfied with your product please contact us for Free of Charge immediate replacement or refund Contact-US

  1. Where are your products from?

All our Jewelry is produced in Italy,Turkey, Thailand, Mexico, Egypt, India, and Singapore.

  1. How can you have such an affordable prices?

We work hard to be efficient, we have long standing relationships with the best jewelry manufacturers from around the world and we buy in bulk, also sourcing and producing ourselves many items in our Italian factories. We pass all that gains to the customer to bring the best product at the best prices without sacrificing quality.

  1. I've received my orders, but some items are not my size, how do I exchange them?

To return or exchange an item is very easy, please refer to our Returns & Exchanges page for more info